Order Tracking

My Optic is a cutting-edge online store for luxury sunglasses for women and men, offering a fashionable, up-to-date and accurate shopping experience.

We are the home of the world's leading luxury brands, with a collection that is constantly updated with the pace of changing trends – straight from the brands everyone is talking about.

At My Optic you will find a perfect combination of timeless style and contemporary items that dictate the pace.

We do not compromise – not on quality, not on design, nor on service:

Quick ordering, personal service, and deliveries that arrive right at your doorstep.

My Optic – because when it comes to eye style, we don't compromise.

To purchase a GIFT CARD for the My Optic website, click here.
You must enter the buyer's details, and the details of the person you want to buy the gift for.
The recipient of the gift will receive instructions from us on how to use the GIFT CARD and enjoy it on the site.
For full instructions, please see

Click here
Please note, the GIFT CARD cannot be purchased with Diners and American Express cards.

To track the shipment, click on the link

Then enter the email address from which the order was placed and the order ID.

The password can be easily recovered in the personal area of ​​the site or by clicking on Forgotten Password.
When you log in to the site, you will then be asked to fill in the email you used to register for the site and the email
A password recovery link will be sent to you. You can now choose a new password.

The site is secured with a high level of security and data confidentiality, to minimize information disclosure.
We use the PCI standard and do not store users' credit card information. Also,
To increase the security of your account, we recommend that you save your user information.
Keep your password confidential, refresh it frequently, and be careful not to give it to anyone.

If you use Gmail email service, it is important to make sure that our newsletters
They arrive in your main email folder and not in the Promotions folder where they will disappear between
Hundreds of marketing emails, if you don't want to miss the latest updates and promotions
Equally, we recommend following these steps:

◦ Mark our newsletter in your email with a V.

◦ Click the right mouse button, with the mouse pointer over the newsletter.

◦ Select the "Move to Tab" option and move it to the Primary box, from now on
All our newsletters will arrive

◦ To your main inbox.

To see the images in the body of the email, you can change your email settings:

◦ Open our newsletter where you don't see the images

◦ Click on the sentence that appears at the top of the email: "Always display images."

The coupon code you received must be entered in the space provided during the payment process.

You cannot redeem more than one coupon code per purchase.

The company provides its customers with several options to opt out of receiving mailings.
Sent by her.

A. To remove from mailing to email: by sending an email to info@myoptic.co.il or
By sending a "rejection" message, in a simple and effective way, via a link attached to emails or
By removing them from the mailing list by removing the "V" to receive emails, in their account on the site, exactly
In the same way as the registration on the website, or by contacting customer service.
The company.

B. To remove from SMS messages: by sending an email to info@myoptic.co.il with
The mobile number you would like to remove either via a link in the SMS message or by calling
to the company's customer service center. The removal will be carried out within two business days from the date of receipt.
Removal request.

You can shop on the site as a guest or log in using your Facebook/Gmail account. We
We recommend registering on the site to make your shopping process more enjoyable, easier and more convenient.
As a registered user you can save favorite items, your shipping addresses, track
Follow your order history and stay up to date on the best value items and promotions.

Gucci, Fendi, Dior, Cartier, and a variety of other luxury brands especially for you.

You can check the status of your order in "Order Tracking" in your personal area here.